Returns & Exchange

We accept returns and exchange requests within 3 days of delivery. Requests raised after 3 days of delivery will not be accepted.

• Items must be unworn, unwashed, and in original condition.
• Original tags must be intact and attached.
• Items must be returned in original packaging.
• Proof of purchase (order confirmation email) must be provided.

• Items purchased on final sale or marked as non-returnable.
• Items that have been worn, washed, or altered.
• Items with missing tags or original packaging.
• International orders (exchange only, no refund).

Email us at support@fashionistaglobal.in with:

• Your order ID
• The item(s) you wish to return or exchange
• Reason for return and photos of the item
• Whether you prefer a refund or an exchange

Our team will respond within 24–48 hours with a return address and instructions. Do not ship items back without confirmation from our team.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to the original payment method. COD order refunds are issued via bank transfer — please include your bank details in your email.

For size exchanges, we will dispatch the replacement item once we receive the original. Subject to stock availability. If the requested size is unavailable, we will offer a full refund.

If the return is due to a defect or our error, we will arrange a free pickup. For size exchanges or change-of-mind returns, the customer bears the return shipping cost.